Supporting patients with cashless treatment coordination and insurance-related assistance through associated insurance and TPA networks.
RomaIndia Hospital works with a range of insurance companies and healthcare partners to support eligible patients with insurance-related and cashless treatment processes.
Patients are advised to carry their valid health insurance card/policy details and required identification documents when seeking treatment. Cashless treatment, authorization and claim processing remain subject to policy terms, insurer/TPA approval and hospital documentation requirements.
Contact the hospital billing desk for cashless authorization and assistance with any of the partners listed below.
Kolkata: 9836561300
Helpline: 1800-22-6655
Email: contact.phs@paramounttpa.com
TPA PartnerPhone: 1800-22-2034
Alt: 022-4154-8300
Email: ida@ericsontpa.com
TPA PartnerPhone: 1800-208-5544
Alt: 1800-208-9100
Email: customercare@cholams.murugappa.com
Insurance PartnerPhone: 1800-102-5671
Kolkata: 033-40049572
Email: contact@healthassisttpa.com
Kolkata: kolkata@healthassisttpa.com
TPA PartnerPhone: 1860-500-8888
Email: customercare@nivabupa.com
Insurance PartnerPhone: 1800-103-5499
WhatsApp: 7993407777
Email: support@iffcotokio.co.in
Insurance PartnerPhone: 1800-210-3366
Health: 1800-210-6366
Email: sbig.health@sbigeneral.in
Insurance PartnerPhone: 1800-220-233
Alt: 1860-500-3333
Email: fgcare@futuregenerali.in
Insurance PartnerPhone: 1800-425-2255
Alt: 1800-102-4477
Email: support@starhealth.in
Insurance PartnerPhone: 1800-102-4488
WhatsApp: 8860402452
Email: customerfirst@careinsurance.com
Insurance PartnerPhone: 1800-2666
Email: customersupport@icicilombard.com
Insurance PartnerPhone: 1800-266-2256
Email: hello@acko.com
Insurance PartnerPhone: 1800-22-4030
Alt: 1800-200-4030
Email: contactus@universalsompo.com
Claims: contactclaims@universalsompo.com
Insurance PartnerHealth: 1800-258-4242
WhatsApp: 7026061234
Email: hello@godigit.com
Insurance PartnerPhone: 0120-693-7372
Senior: 1800-419-9493
WhatsApp: 7026669449
Email: ask@mediassist.in
TPA PartnerPhone: 1800-209-5858
Alt: 020-30305858
Email: careforyou@bajajgeneral.com
Insurance PartnerPhone: 022-6489-8282
WhatsApp: 9136160375
Email: customersupport@tataaig.com
Insurance PartnerPhone: 022-6158-2020
Alt: 011-6158-2020
WhatsApp: 8169500500
Email: care@hdfcergo.com
Claims: healthclaims@hdfcergo.com
Insurance PartnerPhone: 1800-102-4488
WhatsApp: 8860402452
Email: customerfirst@careinsurance.com
Insurance PartnerPhone: 1800-345-3477
Kolkata: 033-2248-2411
Alt: 033-40145100
Email: heritage_health@bajoria.in
TPA PartnerPhone: 1800-209-7777
Alt: 1800-209-7800
WhatsApp: 8390839000
Email: customercare@mdindia.com
Auth: authorisation@mdindia.com
TPA PartnerPhone: 1800-111-142
Senior: 9319810070
Email: geeta@medsave.in
Alt: info@medsave.in
TPA PartnerPhone: 1800-180-3600
Alt: 1800-102-3600
Email: customerservice@hitpa.co.in
TPA PartnerPhone: 1800-425-4033
Email: info@fhpl.net
TPA PartnerPhone: 1800-425-7878
Alt: 080-46267018
Email: care@vidalhealth.com
TPA PartnerPhone: 1800-270-7000
WhatsApp: 8828800035
Email: care.healthinsurance@adityabirlacapital.com
Insurance PartnerStatus: No longer separate
Note: Merged with Medi Assist — use Medi Assist contacts (No. 15).
Email: ask@mediassist.in
Merged with Medi AssistPhone: 1800-425-4033
Email: info@fhpl.net
TPA PartnerTry searching with a different insurance company name.
The exact process may vary depending on the insurer, TPA, policy and treatment requirements.
Provide your valid insurance card, policy details and identification documents to the hospital team.
The hospital coordinates with the insurer or TPA for eligibility and authorization requirements.
Treatment authorization is processed according to the applicable policy and insurer/TPA requirements.
Required documents are submitted for final claim processing as per the insurer's procedures.
Our hospital team can assist patients with general information regarding insurance and cashless treatment procedures. Please contact the hospital before admission or treatment to understand the applicable requirements.
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